Information collected
Account identity, organization membership, subscription and entitlement status, onboarding progress, MT5 account identifier, broker server, deployment identifier, customer-selected allocation, consent records, support requests, heartbeats, version data, security logs, and audit events may be processed.
Information not collected by the website
The website does not collect or store broker passwords or payment card details. Customers enter broker credentials directly inside the VPS/MT5 environment. Stripe-hosted pages process card information.
Account metrics
Where connected, balance or equity may be read only for capacity enforcement, risk controls, license display, and customer notifications. Fields designated sensitive are encrypted at rest and access is restricted by role and purpose.
Providers and retention
Identity, payment, email, hosting, database, VPS, broker, and monitoring providers process information under their own terms. QuantumX retains information only as reasonably needed for licensing, billing, support, security, audit, dispute, and legal obligations.
Privacy requests
Customers may contact contact@quantumxtech.co to request access, correction, or deletion of personal information. Some records may need to be retained for security, billing, fraud prevention, dispute, or legal purposes.
Security
Controls include least privilege, verified identity, optional MFA, encryption in transit and at rest, key rotation, rate limits, audit events, signed updates, idempotent webhooks, backups, and incident-response procedures. No security measure eliminates all risk.
Last updated: August 20, 2026. Questions may be sent to contact@quantumxtech.co.