Monthly subscriptions
Plans and optional services recur monthly until canceled. The applicable price and renewal date are shown before checkout and in the Customer Portal.
Cancellation
Customers may cancel through the Customer Portal or request assistance at contact@quantumxtech.co. Cancellation prevents future renewal charges after it becomes effective. Access ordinarily continues through the paid billing period unless service must be suspended for security, misuse, nonpayment, or another stated reason.
Refund requests
Subscription charges are generally non-refundable after a billing period begins because access and infrastructure are provisioned immediately. QuantumX will review duplicate charges, billing errors, service failures attributable to QuantumX, and requests required by applicable law. Contact support with the account email, invoice number, and reason for the request.
Trading outcomes
Subscription fees pay for software access and do not guarantee a trading outcome. Trading gains or losses do not by themselves create a refund entitlement.
Last updated: August 20, 2026. Questions may be sent to contact@quantumxtech.co.